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Frequently Asked Question!
No. Jewellvish operates on a 100% prepaid payment model. We do not offer Cash on Delivery.
We accept UPI, debit cards through secure payment gateways.
Orders are usually processed within 1–2 working days and delivered within 5–7 business days, depending on your location.
Please email jewellvish@gmail.com within 48 hours of delivery, along with your order number, opening video, and images of the issue.
We strive for accurate images, but slight variations in color or finish may occur due to lighting and screen differences.
Yes, orders can be cancelled within 2 hours of placing the order by emailing us at jewellvish@gmail.com. Once shipped, orders cannot be cancelled.
Returns are accepted only in case of damaged, defective, or incorrect products. Returns for change of mind or personal preference are not accepted.
Yes. A clear, continuous opening/unboxing video is mandatory for all damage, defect, or missing item claims. Claims without an opening video will not be accepted.
Once the returned item is received and inspected, refunds are processed within 5–7 working days to the original payment method.
Our jewellery is designed for everyday elegance, but proper care is recommended to maintain shine and longevity.